Browse through our list of frequently asked questions. If you still have a question please submit a support request.
Is this a long term commitment?
There are no long term commitments to use Simpli5. You only pay for the months you use. If you cancel your account, you will not be billed again.
Is this a long term commitment?
There are no long term commitments to use Simpli5. You only pay for the months you use. If you cancel your account, you will not be billed again.
How do I upgrade / downgrade my account?
First click on "My Account" at the top right, and then choose the "Billing / Plan" tab. The plan you are currently on is highlighted. Select a different plan and click the "Change My Plan" button.
Only account owners can upgrade or downgrade the account.
How does the first free month work?
When you sign up for a paid account, we will ask you for a credit card. We will not charge your card for a month. After that, your card will be billed once a month until you cancel your account.